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Terms & Conditions

Welcome to Suha Silver Jewellers. By accessing or using our website (www.suhajewellers.com), you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

  • These Terms & Conditions govern your use of our website and services.

  • By browsing or purchasing from our website, you accept these terms in full.

  • We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Eligibility

  • You must be at least 18 years old to place an order on this website.

  • By using this website, you confirm that the information you provide is accurate and complete.

3. Product Information

  • We make every effort to display product images, descriptions, weights, and prices as accurately as possible.

  • Due to lighting, photography, and screen settings, actual product color or appearance may slightly vary.

  • All jewellery is subject to availability.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to change prices at any time without prior notice.

  • Payments must be made through secure payment gateways available on our website.

5. Order Confirmation

  • Once an order is placed, you will receive an order confirmation via email or SMS.

  • Order confirmation does not guarantee acceptance. We reserve the right to cancel any order due to stock unavailability, pricing errors, or payment issues.

6. Shipping & Delivery

  • Orders are shipped as per our Shipping Policy.

  • Estimated delivery times are provided for guidance only and may vary due to external factors.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

7. Returns, Exchanges & Refunds

  • Returns and refunds are governed by our Return & Refund Policy.

  • Customized or made-to-order jewellery is generally non-returnable unless damaged or defective.

  • Refunds, if approved, will be processed to the original payment method within the stipulated time.

8. Cancellation Policy

  • Orders can be cancelled only before they are dispatched.

  • Once shipped, cancellations are not allowed.

  • To request a cancellation, please contact us immediately after placing the order.

9. Intellectual Property

  • All content on this website, including logos, images, designs, text, and graphics, is the property of Suha Silver Jewellers.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

10. User Conduct

You agree not to:

  • Use the website for any unlawful purpose

  • Upload or transmit malicious software

  • Attempt to gain unauthorized access to our systems

  • Violate any applicable laws or regulations

11. Limitation of Liability

  • Suha Silver Jewellers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the value of the product purchased.

12. Indemnification

You agree to indemnify and hold harmless Suha Silver Jewellers from any claims, damages, losses, or expenses arising from your misuse of the website or violation of these terms.

13. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of courts located in India.

14. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: suhajewellersllp@gmail.com
📞 Phone: +91-91009 63939

Thank you for shopping with Suha Silver Jewellers 💍
Your trust means everything to us.

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