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Shipping Policy

Shipping Policy – Suha Silver Jewellers

At Suha Silver Jewellers, we are committed to delivering your beautiful jewellery safely and swiftly. Please read our Shipping Policy carefully to understand how and when your orders will reach you.

1. Order Processing Time

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Customised or made-to-order items may take longer; specific timelines will be mentioned on the product page.

2. Shipping Methods & Carriers

We ship via trusted courier partners to provide secure and timely delivery across India:

  • Standard Shipping

  • Express Shipping (where available)

Our primary courier partners include major domestic carriers for reliable tracking and delivery.

3. Shipping Charges

Shipping charges are calculated based on:

  • Delivery location

  • Order value

  • Shipping method selected at checkout

We may offer free standard shipping on orders above a minimum purchase value (details shown at checkout).

4. Delivery Timeframes

Estimated delivery times (after dispatch):

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

Shipping times may vary during peak seasons or due to external delays beyond our control.

5. Order Tracking

Once your order is dispatched:

  • You will receive a shipping confirmation email/SMS with a tracking number.

  • Use this tracking number on our carrier partner’s website to monitor your delivery status.

6. Shipping Locations

We currently ship to all major cities and towns across India.
For international shipping, please check availability and rates at checkout or contact customer support.

7. Delivery Issues

If your order is:

  • Delayed

  • Damaged in transit

  • Lost

Please contact us immediately at:

📧 Email: suhajewellersllp@gmail.com
📞 Phone: +91-91009 63939

We will work with the courier partner to resolve the issue as quickly as possible.

8. Failed Delivery Attempts

Courier partners may make multiple delivery attempts. If delivery fails repeatedly, your order may be returned to us. Additional shipping charges may apply to resend the order.

9. Shipping Address Accuracy

Please ensure your shipping details are accurate and complete. We are not responsible for delays or non-delivery due to incorrect addresses provided by the customer.

10. Contact Us

For any questions about shipping or your order:
📧 Email: suhajewellersllp@gmail.com

📞 Phone: +91-91009 63939

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